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Happy Customers

Outstanding and Quality Work

We had a sewer backup problem last week that required major repair work and took two long days to fix. I would like to commend Paul and Rick, for outstanding, quality work. Both men are hard working, congenial and considerate. Your men coordinated extremely well with the City of San Bruno, who had to be involved from start to finish. Not only did they do their jobs, but were also courteous to all of us, including our curious neighbors, who had lots of questions. My thanks again to them and I will be happy to recommend your company.

Works Around My Schedule

Expert Rooter and Plumbing is always professional, works around my schedule and provides me with great service. The technicians are clean, efficient, and NEVER pushy! I am sure everyone has had a negative service experience with unprofessional companies or shoddy work. Expert Rooter is NOT one of those companies. They stand behind the work they perform and do a quality job. I have and will continue to recommend Expert Rooter to everyone I know. They even follow up with me after work is performed to make sure I was satisfied which I always am!

From Start to Finish, a Good Experience

Paul came to our house within 2 hours of our call. We needed a new water heater. We had already had estimates, and were not pleased at all with the outright lies we were told by the other companies. Paul was straightforward, treated both my husband and me with respect , and answered all our questions fully. The service is second to none–prompt, clean, professional and efficient. In addition, he quoted us several dollars LOWER than the other estimates for a HIGHER unit and better warranties and future service. After a Friday late afternoon estimate, they were able to schedule and installation for Monday. Expert Rooter and Plumbing did an excellent job!

Outstanding

Expert Rooter were great during several visits to my house. I had an emergency plumbing issue and the tech was very calming and professional. He laid out all of my options and educated me on them. When he was done he took extra time to explain what he did and arranged for follow up service. I was extremely happy with the service – nothing short of outstanding.

Polite, Punctual and Professional

Paul and his crew at Expert Rooter just replaced my main sewer line and I really couldn’t be happier. They were in and out in 2 days and other than the fresh concrete you wouldn’t even know they were here.
Paul and the rest of the team were polite, punctual and professional and explained everything that would happen. The whole process went like clockwork and I would recommend them to anyone.

Great Job

Great job, I thought I had a cracked sewer pipe. Saw mold on drywall and had a sewer smell in the basement apartment. Had scan performed by another plumber beforehand. Paul got a permit and we were ready to go. Found out it was a water leak, these guys couldn’t have been nicer about it. Fixed the broken water pipe and saved me a ton of money in not having to replace my sewer line.
Paul’s and his guys were professional, on time, and really helped me through this absolute headache! Any jobs he is the plumber I call from now on!! On to the mold remediation!

Really Delighted with the Professionalism

Really delighted with the professionalism and work of Paul, Angel and the team. They were on time for every engagement, polite, and went beyond the call of duty in diagnosing and working with us. Thanks, guys, for going the extra mile.